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• USPS CONTACT BOOK NOT ACCEPTING CSV UPDATE

If you are using a version of CDM+ prior to 9.2, you will need to upgrade your copy of CDM+ before you can send your file for NCOA processing. The current release of CDM+ has a built-in export for NCOA processing. Because there is additional processing on your end after the file is returned and because CASS certifying your addresses is a separate process, we suggest you send your NCOA request at least 10 business days before the date you expect to take your mailing to the post office. The resultant file will generally be emailed to you within three business days after it's sent to CDM+/Suran Systems. You process the NCOA file and decide which moves/changes should be applied to your database.CDM+/Suran Systems returns an NCOA file to you which indicates any matches between individuals, families or businesses at addresses in your database with moves or changes which have been reported to the US Postal Service.CDM+/Suran Systems compares the addresses in your database against the National Change of Address database maintained by the US Postal Service.

You export an NCOA file and send it to CDM+/Suran Systems.

USPS CONTACT BOOK NOT ACCEPTING CSV UPDATE

What Happens When I NCOA My Address Files?ĭuring the NCOA process, your addresses are compared against computerized change-of-address information provided by the Postal Service for individual, family and business moves. Since Move Update concerns individual people moving, the export is not just Membership Address Records, but each Individual Record with its corresponding address. If you plan to do both, please NCOA first, as outlined below, then CASS certify the updated addresses. Note that NCOA and CASS are separate processes.

There are two elements to making sure you have the right addresses: The NCOA process in CDM+ will help ensure the integrity of the address records in your database, and it will help to you to be in compliance with US Postal Service requirements if you are mailing at discounted rates with the postal service.